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Craze Digital
Streamline your business operations with our CRM system.
Our CRM system provides an efficient solution for managing customer relationships, sales and customer service, helping your business to thrive. Find out more below!
One Platform for Everything
Let craze Digital handle your customer data, sales pipelines, and marketing campaigns all in one platform.
Customer Data Management
Easily organize and access all of your customer data in one centralized location to improve efficiency and reduce errors.
Streamlined Sales Pipelines
Accelerate your sales process with our easy-to-use pipeline feature designed to track and manage your customer interactions.
Efficient Marketing Campaigns
Create and track effective marketing campaigns with our intuitive platform that simplifies the entire process.
Boost Productivity
Experience seamless workflow and efficient task management with our intuitive user interface.
Customize the features that work best for your team and effortlessly stay on top of your priorities.
Latest CRM Trends
Stay ahead of the competition with our expert tips and strategies for maximizing customer engagement.
Our blog provides valuable insights and techniques to help you improve your CRM system and strengthen your relationship with customers. From mobile CRM to social media integration, we cover it all.
Why choose us
Maximize your customer relationships.
CRM (Customer Relationship Management)
1.Customer 360 View Module
． Customer data integration (social media, transactions, communication history, preferences, etc.)
2.Sales Funnel Tracking Module
． Visualize lead progress, conversion rates, and follow-up reminders
3.Marketing Automation Module
． Email push, SMS delivery, customer segmentation, and behavior tracking
4.Form/Questionnaire Integration Module
． Collect customer feedback or registration information and automatically import it into the CRM
5.Custom Report Module
． Dynamically generate analytical reports on sales, customer engagement, and more
6. Advanced Permission Management Module
． Different departments/levels have access to different information and permissions
CSM (Customer Success Manager) Management
1.Customer Health Score Module
． Automatically scores customers based on usage frequency, customer service interactions, and satisfaction.
2.Customer onboarding journey and automatic． reminders of uncompleted steps.
3.Renewal and Churn Prediction Module
． Predicts churn risk based on behavioral analysis.
4.NPS and Feedback Tracking Module
． Collects and customer satisfaction analysis (NPS) scores.
Data Center Data Center Management
1.Asset and Equipment Management Module
． Detailed records and lifecycle management for cabinets, servers, switches, storage devices, etc.
2.Real-time Monitoring and Alert Module
． Real-time data such as CPU/RAM/disk, temperature, and power consumption, with notifications of abnormalities
3.Energy Management Module (Power Usage ．Effectiveness (PUE))
Energy efficiency analysis and report generation
4.Network Traffic and Security Module
． Firewall, packet monitoring, intrusion detection system (IDS)
5.Virtualization Management Module
． VM and container management, resource allocation, and automated deployment
Get in Touch
Reach out to our team at craze Digital for all your inquiries and assistance with our premier CRM system.
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