DiscoverQuess
Digital Technology Co., Ltd.
Simplify your business operations with our CRM system
Our CRM system provides a highly efficient solution to help you manage customer relationships, sales, and customer service, helping your business thrive. Learn more!
One platform solves all problems
Let Craze Digital manage your customer profiles, sales pipeline, and marketing campaigns on one platform
Customer data management
Easily organize and access all customer data in a centralized location to improve efficiency and reduce errors
Streamline sales channels
Accelerate your sales process by leveraging our easy-to-use pipeline features to track and manage your customer interactions
Highly efficient marketing campaigns
Streamline the entire process by creating and tracking effective marketing campaigns using our intuitive platform
Increase productivity
Experience seamless workflows and efficient task management through our intuitive user interface
Customize features to best suit your team and easily keep track of your priorities
Latest CRM Trends
Leverage our expert tips and strategies to maximize customer engagement and maintain a competitive edge
Our blog offers valuable insights and tips to help you improve your CRM system and enhance customer relationships. From mobile CRM to social media integration, we cover it all
Why choose us?
Maximize your customer relationships
CRM (Customer Relationship Management)
1. Customer 360-degree view module
: Integrates customer data (social media, transactions, communication records, preferences, etc.)
2. Sales funnel tracking module
: Visualizes potential customer progress, conversion rate, and provides follow-up reminders.
3. Marketing automation module
: EDM push notifications, SMS sending, customer segmentation, and behavior tracking.
4. Form/questionnaire integration module
: Automatically processes customer feedback or registration information into the CRM.
5. Customized reporting module
: Dynamically generates sales, customer interaction, and other analytical reports.
6. Advanced access control module
: Different departments/levels have different access permissions for viewing different information and performing different operations.
CSM (Customer Success Manager) Management
1. Customer Health Score Module
: Automatically scores customers based on usage frequency, customer service interaction, and satisfaction.
2. Automatic reminders for customer login process and incomplete steps.
3. Renewal and Churn Prediction Module:
Predicts customer churn risk based on behavioral analysis.
4. NPS and Feedback Tracking Module
: Collects and analyzes Customer Satisfaction (NPS) scores.
Data Center Management
1. Asset and Equipment Management Module
: Provides detailed records and lifecycle management for racks, servers, switches, storage devices, etc.
2. Real-time Monitoring and Alert Module
: Provides real-time data on CPU/RAM/disk usage, temperature, power consumption, etc., and sends anomaly notifications.
3. Energy Management Module (Power Usage Effectiveness, PUE)
: Analyzes and generates energy efficiency reports.
4. Network Traffic and Security Module
: Includes firewalls, packet monitoring, and intrusion detection systems (IDS).
5. Virtualization Management Module
: Manages virtual machines and containers, allocates resources, and automates deployment.
Contact Us
Please contact the Craze Digital team for all the advice and assistance you need regarding our top-notch CRM system
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