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Ques Digital Technology Co., Ltd.
Streamline your business operations with our CRM system.
Our CRM system provides efficient solutions to help you manage your customer relationships, sales, and customer service, helping your business thrive. Learn more!
One platform solves all problems
Let craze Digital manage your customer data, sales channels and marketing activities on one platform.
Customer information management
Easily organize and access all customer data in one centralized location to increase efficiency and reduce errors.
Streamlining sales channels
Accelerate your sales process by tracking and managing your customer interactions with our easy-to-use pipeline feature.
Highly efficient marketing activities
Create and track effective marketing campaigns using our intuitive platform, streamlining the entire process.
Improve productivity
Experience seamless workflow and efficient task management with our intuitive user interface.
Customize features to best suit your team and easily stay on top of your priorities.
Latest CRM Trends
Maintain a competitive edge with our expert tips and strategies for maximizing customer engagement.
Our blog offers valuable insights and tips to help you improve your CRM system and strengthen your customer relationships. From mobile CRM to social media integration, we cover it all.
Why Choose Us
Maximize your customer relationships.
CRM (Customer Relationship Management)
1. Customer 360 View Module
• Customer data integration (social media, transactions, communication records, preferences, etc.)
2. Sales Funnel Tracking Module
• Visualize potential customer progress, conversion rate, and follow-up reminders
3. Marketing Automation Module
• Email push, SMS sending, customer segmentation, and behavior tracking
4. Form/Questionnaire Integration Module
• Collect customer feedback or registration information and automatically enter it into the CRM
5. Custom Report Module
• Dynamically generate analytical reports on sales, customer interaction, etc.
6. Advanced Permission Management Module
• Different departments/levels can view different information and operate with different permissions
CSM (Customer Success Manager) Management
1. Customer Health Score Module:
Automatically scores customers based on usage frequency, customer service interactions, and satisfaction.
2. Automatically reminds customers of the onboarding process and unfinished steps.
3. Renewal and Churn Prediction Module:
Predicts customer churn risk based on behavioral analysis.
4. NPS and Feedback Tracking Module
: Collects and analyzes customer satisfaction (NPS) scores.
Data Center Management
1. Asset and Equipment Management Module
• Detailed records and lifecycle management for cabinets, servers, switches, storage devices, etc.
2. Real-time Monitoring and Alert Module
• Real-time data such as CPU/RAM/disk, temperature, power consumption, and abnormality notifications
3. Energy Management Module (
Power Usage Effectiveness, PUE) • Energy efficiency analysis and report generation
4. Network Traffic and Security Module
• Firewall, packet monitoring, intrusion detection system (IDS)
5. Virtualization Management Module
• Virtual machine and container management, resource allocation, and automated deployment
Contact Us
Contact the craze Digital team for all inquiries and assistance regarding our state-of-the-art CRM system.
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